Ancestry loading prob.

[Zen Rabbit]

You don't happen to have the email for ancestry do you? All I get is none reply updates from them. I am seriously thinking of cancelling my subscription if I can ever get in touch with them.

[pattenwalsh]

Try [email protected].

[pattenwalsh]

you can always call them for free on 0800 404 9723.

[Zen Rabbit]

Back up again this morning. (may be they do read these threads). But I am a bit disgruntled with the attitude of "you sort it out" if someone told me that they couldn't get to my website I would be straight onto the provider to ask why I was losing custom. I noticed that even the ancestry trial page didn't load

[jac65]

I absolutely agree. If this is an issue between Ancestry and Virginmedia (which is also my ISP) it seems unreasonable to put the onus for sorting it out onto the subscriber

Reading the link below it would appear that Virginmedia has the problem, not Ancestry

https://www.
theregister.co.uk/2011/06/03/virgin_media_routing_problem/

Andy