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Forum: Computer Help

So... you have a computer problem?

  1. probate search website

    When I try to access the probate search website I get the message "Your connection is not secure. The owner of probatesearch.service.gov.uk has configured their web site improperly." Do you think this is a temporary blip or is there something I can do from my end to overcome this please ? I've...

    Started by wimsey‎, 29-08-2018 7:46 AM
    • Replies: 2
    • Views: 3,559
    29-08-2018, 8:30 AM Go to last post
  2. Where is my menu?

    I tried to follow the forum's instructions for uploading a photofile to my post, but never even got to step 1a ! There was no menu and no command for Insert Image. Obviously I am not looking in the right place. Suggestions?

    Started by daleaway‎, 06-11-2017 2:10 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 6,301
    07-11-2017, 8:55 AM Go to last post
  3. Ancestry's cookies acceptance message

    I guess this isn't really a computer problem but an Ancestry specific problem Does anyone know how I can stop the notice about accepting cookies on Ancestry from constantly appearing at the top of every new page I go to ? I find this very annoying as the page keeps shifting position just as I...

    Started by wimsey‎, 25-10-2017 5:21 AM
    • Replies: 8
    • Views: 2,241
    25-10-2017, 10:41 AM Go to last post
  4. Microsoft Excel Problem £ sign

    General query. In Microsoft Excel Starter all my £ signs have converted to $. If overtype it to say £0.55, as soon as I move out of the cell, it converts to $0.55. If I use 'find & replace' it can't find any $ on the page. Anyone any suggestions to why the documents are corrupting? Or how to...

    Started by Mitch in Notts‎, 23-12-2016 8:05 PM
    • Replies: 2
    • Views: 10,442
    24-12-2016, 11:58 AM Go to last post
  5. Database

    Hello everyone I've been getting stuck into my family research over the past few months and although I've still got a way to go its building quite well. I have seen people discussing converting data into a database and I thought why not. I've used Access in the past but would consider myself a bit...

    Started by Douglas95‎, 28-09-2016 3:12 PM
    • Replies: 2
    • Views: 5,559
    28-09-2016, 4:07 PM Go to last post
  6. Windows 10 & now a defunct laptop

    I am typing on my kindle fire which is all I have left after a Windows 10 upgrade went very wrong. I am so pleased to be back as it has taken me 4 days trying to log back into BG on my kindle. I upgraded from Windows 7 to Windows 10, laptop became very unstable. Black screen problems, very...

    Started by MrsPoppy‎, 02-02-2016 12:01 PM
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 12,040
    19-06-2016, 7:33 PM Go to last post
  7. Font size on web pages

    I seem to have done something to the font size on the FamilySearch and LancashireOPC web pages. I have a HP laptop running Windows 7. A few days ago I was using the integrated Mouse and somehow managed to reduce the font size firstly on the Lancashire page and then on the LDS page. I ...

    Started by David Tuson‎, 13-01-2016 4:38 AM
    • Replies: 6
    • Views: 3,774
    14-01-2016, 11:53 PM Go to last post
  8. Windows Updates

    Has any one else had problems with the latest batch of windows updates. I have had a Security Update for Windows 7 x 64 KB3101746 trying to install repeatedly. Because of previous problems I have updates set to 'Download but ask me before Install' however I have noticed I get no...

    Started by MrsPoppy‎, 17-11-2015 1:03 PM
    • Replies: 6
    • Views: 4,365
    27-11-2015, 3:39 PM Go to last post

    I accidently hit some keys on the left side of keyboard and all my status and toolbars have disappeared. I have managed to get two back by pressing shift+TAB. turning off computer doesn't solve problem. HELP. :cryin: :mad2: I'm using Windows 7 Home Premium with IE11 browser on Advent DA2207-24...

    Started by macwil‎, 04-11-2015 11:05 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 4,767
    12-11-2015, 5:22 AM Go to last post
  10. Been trying to download adobe flash player...

    I get to this page: To proceed, open your download folder and locate the Adobe Flash Player installer file, for example “install_flashplayer.exe.” Double-click on the installer to complete the installation. For additional help, click here. But there is nothing in my downloads folder. If I...

    Started by Mitch in Notts‎, 10-11-2015 12:04 PM
    • Replies: 6
    • Views: 8,640
    11-11-2015, 12:21 PM Go to last post

    I use a laptop with Windows 7 - 95% of the time its used in my office, as opposed to anywhere else. I have FTM 12. Every time I turn the computer on I am greeted by a message encouraging me to upgrade for free to Windows 10. With things like this I am always ultra cautious, so I thought I...

    Started by Megan Roberts‎, 09-11-2015 1:22 PM
    2 Pages
    1 2
    • Replies: 14
    • Views: 4,775
    10-11-2015, 9:22 PM Go to last post
  12. Laptop Batteries

    Help me please! It is the hidden costs that make this hobby so expensive. I have just replaced my laptop battery at a cost of £130!!!! The laptop is just a year old. I am obviously not using my laptop efficiently and I can not find anywhere on the net to advise me should I let the battery run...

    Started by Elma‎, 23-10-2011 7:22 AM
    • Replies: 9
    • Views: 6,623
    16-10-2015, 7:18 PM Go to last post
  13. Rootsweb free pages

    I have two websites on http://freepages.genealogy.rootsweb.ancestry.com but the site seems to have been down for several days. Anyone know why as I can't find anything elsewhere. Hugh Wallis's batch numbers is also held here, and I can't get that either. Andrew

    Started by Andrew Mead‎, 23-06-2014 7:43 AM
    • Replies: 5
    • Views: 9,287
    24-06-2014, 5:19 AM Go to last post
  14. Question HeartBleed Bug

    Hi all, as the HeartBleed bug OpenSSL encryption vulnerability has affected a lot of website's servers recently, I wondered if the British-Genealogy forums website servers were made vulnerable at all? Is there any need to change my password now?

    Started by Titanicfan‎, 15-04-2014 10:14 AM
    • Replies: 5
    • Views: 3,329
    16-04-2014, 10:20 AM Go to last post
  15. Intermittent Broadband drop-out

    I have an intermittent problem with Broadband. About six weeks ago the connection dropped out and after a lot of fiddling I got it back. but it happened several times and each time it took longer to rectify. The BT Openreach engineer came and checked and tested the lines etc and eventually fitted a...

    Started by radstockjeff‎, 26-03-2014 8:35 AM
    • Replies: 7
    • Views: 4,916
    05-04-2014, 2:13 PM Go to last post
  16. XP to Vista Upgrade

    Hi all Can any computer experts please help me with some advice... I currently have Windows XP on my laptop and I am very happy with this old system but it seems that Windows support for XP will be stopping soon and I wondered - do I have to install Vista instead (as my laptop is old but is...

    Started by Titanicfan‎, 26-02-2014 2:22 PM
    • Replies: 4
    • Views: 4,072
    27-02-2014, 11:35 AM Go to last post
  17. Installing new version of Family Tree maker

    Hi Everyone I have decided to purchase version 2014 deluxe edition of FTM. I am currently 2009 version. Can anyone advise whether I should uninstall the previous version before installing latest version or whether I can install later version after new install. Any advice on the best way to...

    Started by sheilastain‎, 31-01-2014 2:43 PM
    • Replies: 3
    • Views: 3,991
    01-02-2014, 9:41 PM Go to last post
  18. Ubuntu and Family Historian

    Hi - and seasonal greetings I use Ubuntu as opposed to any of the Windows series of virus catching operating systems. I have tried to install Family Historian to run under Wine and get the following curt computer response: Archive: /tmp/install_fh5.0.7_dl-1.exe End-of-central-directory...

    Started by Johnniebosh‎, 27-12-2013 10:34 AM
    • Replies: 3
    • Views: 4,482
    27-12-2013, 8:17 PM Go to last post
  19. Genes Reunited (UK site)-access problems

    Anyone else having problems accessing GR? It looks like they have a server down. Auburn

    Started by auburn‎, 20-11-2013 12:45 PM
    • Replies: 2
    • Views: 3,649
    20-11-2013, 2:40 PM Go to last post
  20. Ancestry Tree problem

    Accidentally added the wrong 1921 census to a relative on the Ancestry Family Tree site. I can remove the line and adjust the citation but can't remove the actual census return. Anyone know how to remove the 1921 census? ANSWER: (just spent an hour trying to sort this - posted on here && then...

    Started by Mitch in Notts‎, 04-11-2013 9:43 AM
    • Replies: 2
    • Views: 3,145
    04-11-2013, 5:17 PM Go to last post

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