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Thread: The GRO

  1. #1
    Starting to feel at home
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    Aug 2009
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    Default The GRO

    I'm not sure if I am on the right section!

    Hi
    Does anyone know how long the GRO site will be off line. As I have been unable to log in since friday evening. It just times out!
    Thanks and regards
    Tomm

  2. #2
    Super Moderator
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    May 2009
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    cambridge
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    Default

    I don't seem to have a problem. As I don't have the GRO bookmarked I just search Google for GRO and open from there.

  3. #3
    Super Moderator - Completely bonkers and will never change.
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    Default

    I've just clicked on my bookmark, and like Tomm I got 'timed out'.

    The answer to your question Tomm, is - don't know. Could be 10 minutes, 10 hours, or even (though hopefully not) 10 days.

    I presume that your query can't be answered by FreeBMD. FMP, or Ancestry. (Obviously not, if you're applying for a certificate.)
    Vulcan XH558 - “Don't cry because it's over, smile because it happened.”

  4. #4
    Starting to feel at home
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    Default

    Thanks Pam
    All I hope is they are not going on strike like the Passport Office !!!

  5. #5
    Brick wall demolition expert!
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    Default

    This is the announcement I get when I tried to use the site:

    Service Announcement

    The online certificate ordering service is currently unavailable whilst we perform scheduled maintenance -
    If you need to place an urgent certificate order please contact us on +44 (0)300 123 1837 (8am to 8pm Monday to Friday. Saturday 9am to 4pm), otherwise we would ask for your patience until the service is restored.

  6. #6
    Super Moderator - Completely bonkers and will never change.
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    Default

    Quote Originally Posted by Megan Roberts View Post
    This is the announcement I get when I tried to use the site:

    Service Announcement

    The online certificate ordering service is currently unavailable whilst we perform scheduled maintenance -
    If you need to place an urgent certificate order please contact us on +44 (0)300 123 1837 (8am to 8pm Monday to Friday. Saturday 9am to 4pm), otherwise we would ask for your patience until the service is restored.
    That's what I get now, as opposed to the 'timed out' message earlier.
    Vulcan XH558 - “Don't cry because it's over, smile because it happened.”

  7. #7
    Starting to feel at home
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    Default

    Thanks to you both for your help in finding the answer to the the GRO time out problem.
    I am quite surprised that the GRO did not let the people know before hand...
    Regards
    Tomm

  8. #8
    Starting to feel at home
    Join Date
    Aug 2009
    Location
    Ealing West London
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    Default

    Hi Folks

    The GRO is now up and running and all is well. Thanks for all your help...
    Regards
    Tomm

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