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  1. #1
    Famous for offering help & advice
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    Aug 2016
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    East Sussex
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    Default Scotlands People log in

    hello

    I'm trying to log in to the SP website and they want me to tick a box to prove I'm not a robot - but the box isn't appearing for me to tick

    any suggestions please ?

  2. #2
    Reputation beyond repute
    Join Date
    Oct 2004
    Location
    Kent
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    16,792

    Default

    Two suggestions

    (a) Try Refresh

    (b) The tick box should appear just to the left of the words "I'm not a robot". Try clicking where the box should be.

  3. #3
    Famous for offering help & advice
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    Aug 2016
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    Default

    thank you. I'm not actually getting the words "I'm not a robot". Have tried refreshing.

    after a few seconds I get this message

    "Could not connect to the reCAPTCHA service.

    Please check your internet connection and reload to get a reCAPTCHA challenge."

    well there's nothing wrong with my internet connection. I'm thinking perhaps its a cookie problem (which I've never really understood) perhaps I need to clear cookies and start again.

    just wondered if anyone else was experiencing the problem, but probably just me

  4. #4

    Default

    I was in there yesterday, without a problem.

  5. #5
    Famous for offering help & advice
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    Aug 2016
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    East Sussex
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    Default

    yes I was in there yesterday without a problem too !

    would you mind trying today - just to see, please ?

  6. #6
    Famous for offering help & advice
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    Aug 2016
    Location
    East Sussex
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    Default

    OK sorry everyone I have found a/the solution. I have an extension called "Ghostery" installed. If I disable that the robot box appears.

    As you were. Ignore me !

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