I’m having a problem with using my Ancestry UK account which Ancestry Help & live chat have told me isn’t down to the Ancestry site.

So I have IPad,I phone & Apple Mac. I can view messages and search the records but l cannot post any messages or respond to any other members messages.

Also, the pages have changed format,they appear to big for the page and instantly shrink to fit but the text is tiny!

I have emptied the cache etc,there aren’t any extensions on safari,I have tried accessing through Google Chrome & Mozilla,all of which Ancestry suggested.

It was working through Ancestry.com but now that has the same problem!

Any help or advice would be gratefully accepted!

Pam.