It would seem from comments in the feedback section that some people have been offered a two month extension of their subscription. FMP really need to announce that for all their yearly-sub members, and pro rata for other people.
Obviously people have been leaving feedback since before the launch of the new site (though currently that word would be more accurately spelt if it had an 'h' in it! ) and Paul Dunlop must now be regretting writing (25 Jan) such comments as
and on February 23With the upcoming launch of the new findmypast platform, there will be significant improves to our Census search facilities.
You will be able to sort by numerous new options, as well as have more refined record filters.
I'm making screen caps of them. Handy for Trading Standards.We have a number of improvements planned to our search and organisation mechanisms. These will be rolling out to customers over the coming weeks, as part of the new findmypast platform.
Pam
Results 41 to 50 of 129
Thread: Find My Past Searches
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03-04-2014, 10:40 AM #41
- Join Date
- Oct 2004
- Location
- England
- Posts
- 9,620
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03-04-2014, 11:09 AM #42
- Join Date
- Oct 2004
- Location
- England
- Posts
- 9,620
FMP did use to have a phone contact number and on several occasions I have spoken to a very helpful young man called Liam. I don't know when they removed the phone number though admittedly I would hate to be working for FMP and having to answer the phone at the moment. Any problems customers have are not the fault of the Customer Service Team who will be getting the full force of anger that should be directed to the people who are in charge of the company.
The website does sayWe try our best to answer all email inquiries within two working days, if not sooner.
Pam
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04-04-2014, 10:46 AM #43
- Join Date
- Mar 2014
- Location
- Carmarthenshire
- Posts
- 36
Parochial marriage registers which were there yesterday, honestly, have gone today on findmypast.
What's happening?
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04-04-2014, 11:31 AM #44frangelicoGuest
Hi Rainshoe
I tried the new search facilty on Find my Past last night and I am in agreement with you.
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04-04-2014, 11:44 AM #45raineshoeGuest
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04-04-2014, 12:16 PM #46
- Join Date
- Mar 2014
- Location
- Carmarthenshire
- Posts
- 36
And now they're back!
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04-04-2014, 1:02 PM #47raineshoeGuest
What's back? I still get the new search whatever I try.
Tried searching again for William Street in Clayton-le-Moors which is near us as a test to see if anything any better. I got - 29,839,210 results which started with Paddington in London. I am either doing something wrong or its an excellent search facility..... NOT
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04-04-2014, 7:44 PM #48Ken_RGuest
The "journo's" at the WDYTYA magazine have secured a Q&A session with FMP over the weekend.
Jon Bauckham, Staff Writer, has invited questions to be posed by emailing him at,
[email protected]
The link.....
whodoyouthinkyouaremagazine.com/forum/topic10499-20.html
Go to page 3 of the discussion.
(Usual add WWW etc applies)
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04-04-2014, 9:05 PM #49
- Join Date
- Oct 2004
- Location
- England
- Posts
- 9,620
Thanks for finding that Ken.
I've sent in my question,
Pam
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04-04-2014, 9:27 PM #50
- Join Date
- Oct 2004
- Location
- England
- Posts
- 9,620
In fairness I have to say that FMP did find me a Jane using simply her first name and 'born 1869 in Stamford' very quickly and easily (once I'd scrolled down to the 1871 census) which Ancestry flatly refused to find.
Ancestry also have the surname mistranscribed, though I didn't use that in my search.
Pam
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