Page 404 not found!

[RobinC]

I am having to use my blackberry to post this as I cannot access the Brit-Gen forum using Windows Internet Explorer, is anyone else having this issue?

[RobinC]

Firefox doesn't help either!

[maesglas/ssclub]

Hello RobinC
I had the same problem about 8.30 this morning, I have just looged on from my office and everything is now o.k
Robert

[Kerrywood]

Unfortunately the site has been down for several hours, for reasons beyond our control.

At present some members can access the site but others still can't.

Further information will no doubt be posted shortly.

[Liane Hawes]

Phew thought I was the only one. Couldn't log in when I got to the office and then panic set in - what else was I going to look at whilst eating brekkie????? thankfully I can now get my morning fix. Hope the gremlins disappear properly soon and that we can all rest easy.|jumphappy

[RobinC]

I was going to post a couple of queries but it's too fiddly doing it using the blackberry!

[pennydog]

This happened to me last night, and was still unavailable at 8 am this morning, glad it wasn't me and that all is now back.

[Margaret08]

I couldn't get in either, but after a couple of tries after returning from the dentist it all appeared, thank goodness.

Margaret

[bumblebee]

Phew. wondered where you had gone.

Bumblebee

[MarkJ]

Firefox doesn't help either!

It may be a good idea for those who are still having problems to clear their browser cache (ctrl + F5 should do it).

Mark

[RobinC]

Ctrl + F5 doesn't do anything!

[aquiss]

Sadly this is one of those things with 1and1 for hosting. Attractive prices, but not exactly the most reliable. You won't be the first to loose a site for hours on end and then go grey dealing with 1and1 customer services :(

[British Viking]

Whew! What a relief.......no more excuses for uttering words not normally found in a standard dictionary......

(and reduced blood pressure.....)

[aquiss]

1&1 only hold the domain name. The site is hosted by Global Gold UK and very nice, helpful people they are, too.

Something a bit odd then, as whois records show the domain is on 1and1 nameservers, with a change taking place yesterday:

domain: british-genealogy.com
created: 10-Sep-2002
last-changed: 22-Apr-2010
registration-expiration: 10-Sep-2011

nserver: ns67.1and1.co.uk
nserver: ns68.1and1.co.uk


I presume a recent nameserver change has taken place, as some whois records are showing:

british-genealogy.com NS ns1.globalgold.co.uk.
british-genealogy.com NS ns2.globalgold.co.uk

[RobinC]

There still seems to be some issues then as I can't access the forum on my laptop's internet connection and I keep getting the page 404 message on my blackberry!

[terrysfamily]

Awww great to be back, thought it was something i'd done after downloading Firefox :sweatdrop: but then again couldn't get the page to load with IE either :yikes:.

Anyway, you're all back now, so everythings right with the world.:hurray:

Anyone would think I had an addiction :smilielol5:

[mfwebb]

I had the same problem this morning using Google Chrome. I couldn't connect either using my iPhone. I've been out and just returned to find everything back up as normal.

[David Annis]

I cleaned up my registry last night and today when I saw the error notice, I thought " Oh god what have I gone and done".
Anyway I looked up error 404 on google and saw it was a server error and guessed that Bo Peep had been chucking her coffee about.
Cheers
Dave.

[v.wells]

I thought I'd picked up the "flu" :yikes: from somewhere as I was getting the 404 error from 3pm onwards yesterday but all seems well today. We all thought we'd been excommunicated! :) So glad B-G's back - I'd miss my daily reads terribly!

:hurray: to Bo for fixing everything up!

[RobinC]

Can someone give me some advice on what to do as I am still being pointed in the wrong direction so to speak!

I really don't understand computers!

[v.wells]

RobinC - when you reach B-G press ctrl (left side of your keyboard) plus F5 to clear old cache and cookies. Ctrl +F5 at the same time should work.

[RobinC]

RobinC - when you reach B-G press ctrl (left side of your keyboard) plus F5 to clear old cache and cookies. Ctrl +F5 at the same time should work.

Thanks for the advice but ctrl + F5 doesn't work as it only reloads the Error 404 - Not Found page.

[Sue Mackay]

Thanks for the advice but ctrl + F5 doesn't work as it only reloads the Error 404 - Not Found page.

I tried CTRL+f5 and then tried clearing the cache and cookies. Nothing worked. Two hours later it did!

I was still getting 404 Not Found if I tried to enter via the british-genealogy.com URL (as opposed to the direct forum bookmark) but Pam tells me it has moved to http://british-genealogy.com/ (without the www). That may not be permanent, as I think the techies are working on it, but if you are trying to enter via that page on your laptop it might explain things

[Zen Rabbit]

I've had to re-bookmark this page

[RobinC]

I've tried clearing my cache and cookies as well as typing the address without www. but nothing's happening!

[RobinC]

http://british-genealogy.com takes me to a web hosting, domain name registration and web services by 1&1 page.

[RobinC]

I'm having to use the internet on my blackberry mobile phone to post on here which occasionally gets error 404 messages!

[RobinC]

I've just cleared the cookies again and restarted my laptop but there's still no change!

[susan-y]

RobinC
If its any consulation you are not alone... I have received an email from another forum member who can't connect in either.
To rub salt on the wound....I had no problems at all. ( So sayeth she as she scurries away....:leaving: )
I bet Bo is letting her cursor sit over top of some of the "naughty" smileys. :flowers:

Sue

[susan-y]

I am using Vista at the office ....windows 7 at home... maybe it depends what computer system you are using?

[RobinC]

My laptop uses Vista, I don't think it'd have anything to do with the internet though but I could be wrong!

[RobinC]

I'm going to leave it for tonight and hope that the technical fairy has sorted it out by tomorrow seeing as there doesn't seem to be any logical explanation?!

[v.wells]

The problem with rebooting is, there isn't enough time lapse for the 'puter to dump its' memory. I usually turn it off completely and wait 10 secs before startting up from a fresh boot. For lap tops a good solution is to remove the battery and re-install it. This allows for the memory to be lost and refreshes itself on start up. But I'm not a techie guru, just that I know that these things often work.

I also noticed a Facebook icon on yesterday's page - today it is gone - was it my imagination?

[Mutley]

Good thinking, Vanessa.

The new upgrade from vBulletin included a Facebook option, but alas, like most things from vBulletin, that didn't work either!

Thank goodness for that!
I have enough problems managing a physical garden/farm without trying to cope with an interwebby one. ;)

P.S. Some will know what I am talking about and others will not have a clue. Stay clueless :)

[v.wells]

It's a good job I didn't try the facebook icon then when I did see it! :)

Mutley - be good to yourself in your garden/farm. I have been there, done that...and now I depend on my cane, which I call Billy Walker (versus Johnnie Walker!) :)

[v.wells]

Although I am not geting an error message "Whats New" is spinning its wheels using IE7. Although it is working with my Vista and Firefox fine, some members are now unable to access B-G at all. I don't know how long it's been misbehaving but I've been gone 2 hours and the same 5 posts are unchanged. Weird.

[Heather]

Thank goodness for that!
I have enough problems managing a physical garden/farm without trying to cope with an interwebby one. ;)

P.S. Some will know what I am talking about and others will not have a clue. Stay clueless :)

ROFL!! I totally refuse to farm or fish or be a wizard on FB.......not about to let any 3rd party access my private stuff. It always amazes me which (otherwise intelligent) folk play these games......:rolleyes5: Oops, probably in trouble on that one. :yikes:

[Hugh Thompson]

Have posted an explanation, and temporary solution to this problem:

http://www.british-genealogy.com/forums/showthread.php?58912-404-Not-Found-problems-a-solution

[Heather]

Have posted an explanation, and temporary solution to this problem:

http://www.british-genealogy.com/forums/showthread.php?58912-404-Not-Found-problems-a-solution

Thanks "son of Hugh"........I am in Toronto, Canada and have no problem accessing the website.....but as I was reading your solution, I realized that those that can't get on here won't see it. I believe Pam knows that the IP address is the problem and is onto the one who switched them.

[v.wells]

I am trying to help an other Ontario member get back to B-G. I don't think the comfort level is there to attempt Hugh's son's remedy but I have forwarded the link and hope that she will be able to get in that way.

[Heather]

I am trying to help an other Ontario member get back to B-G. I don't think the comfort level is there to attempt Hugh's son's remedy but I have forwarded the link and hope that she will be able to get in that way.

I know computers fairly well and did try the first Command thing.......that is when I saw I had the right IP number. But I forgot how to get out of DOS, lol. I can see Mark cringing at my calling it the "Command thing", LOL.

[v.wells]

I have gotten in via IE7 now. It spun it's wheels a bit until I clicked on What's New and it's now fine. I have copied and pasted Ben's remedy into an email and sent it. Hope it works. Or maybe it will have righted itself.

Heather - I think you hit the Esc button (top left on keyboard) and then click on exit. I haven't done DOS for a loooong time!

[junedye64]

:clap: Thank goodness I'm back. Haven't been here for two days

June

[christanel]

I haven't been able to log on for 48 hours plus, until just now. I tried on the Mac, on XP and Vista. Then I just decided to sit out the gremlins.
Cancel the email Bo.
Christina

[christanel]

You had hassles Bo. I just had withdrawal symptoms.

Oh now here is a weird thing. Just looked at the page tab for B-G and it says Page 404 not found!-

The B-G address is correct in the address bar so I will ignore the tab name.

Christina

[michaelpipe]

You had hassles Bo. I just had withdrawal symptoms.

Oh now here is a weird thing. Just looked at the page tab for B-G and it says Page 404 not found!-


That's because it's the title of the thread:wink5:

[Sue Mackay]

I haven't been able to log on for 48 hours plus, until just now. I tried on the Mac, on XP and Vista. Then I just decided to sit out the gremlins.
Cancel the email Bo.
Christina

I think it depended on your ISP rather than you browser or operating system. Hugh's son explained to us how it takes a while for changes of site location to be picked up by various servers around the world. I had been able to access the forum, but yesterday my ISP went down all day. I was able to connect to the Internet on my PC using my laptop dongle, but I couldn't access B-G at all, either on the PC or the Macbook - the dongle is a different ISP. This morning my server seems to be down again, but this time I can access B-G via the dongle. Phew!

Hopefully we should all be back now.

[christanel]

I think it depended on your ISP rather than you browser or operating system. Hugh's son explained to us how it takes a while for changes of site location to be picked up by various servers around the world. I had been able to access the forum, but yesterday my ISP went down all day. I was able to connect to the Internet on my PC using my laptop dongle, but I couldn't access B-G at all, either on the PC or the Macbook - the dongle is a different ISP. This morning my server seems to be down again, but this time I can access B-G via the dongle. Phew!

Hopefully we should all be back now.

I read more stuff on Error 404's, after googling, than any one person needs to know. Knowing that B-G wasn't accessible on any computer in the house told techno challenged me that it wasn't my fault. (this time!)


That's because it's the title of the thread:wink5:

Oh Lawdy, in a corner with my head in my hands and praying for oblivion Michael.:redface: This red face isn't red enough!

Christina

[Copper]

Well I am here again after 24 hours of 404. I knew it was a server problem and wondered when and if BG would be back.

[Jellylegs]

|jumphappy Managed to get back in about 15 minutes ago, having been unable to access the site since late on Thursday evening. Bo e-mailed me instructions for the temporary fix, but I was having the same problem as RobinC, not being able to save the changes in notepad, so just had to wait until the new address found it's way to my corner of the world. Still am back now, so can stop having withdrawal symptoms.

Jellylegs

[Mitch in Notts]

I`m not fed up now - no BG for three days - you have been sorely missed!
Just got back from work - and am so pleased to see you all while I eat Brekkie (only been up 7 hours - just can`t eat at 5am!).

Mitch

[blue wren]

So glad to see Brit-Gen back on the scene. I thought someone had accidently pulled/tripped over the plug on the forum from all the way over here in Australia. Have been driving my family crazy with Brit-Gen withdrawal symptoms (not a pretty sight I can tell you) and very grustrated :( (grumpy/frustrated)! My sanity is restored and I am a very happy little Vegemite!
Cheers
Sabina:)

[mfwebb]

My heart goes out to those who have had problems. I can imagine how you feel at the lack of BG.

For my part, I have no ongoing problems. "Page 404 not found" was a problem for a couple of hours on the first day but since then all is as it should be.