custard_pot
06-03-2006, 3:25 PM
If you are ordering certificates please be carefull. Print out all the information about your order and keep and print out your transaction email that you get.
I ordered a certificate and checked my bank statement a couple of days later and found that they had taken TWO payments instead of ONE.
Just to let everyone know, I emailed ONS as you are told in the transaction email you are sent, with no response.
I phoned GRO who told me they have had a lot of calls with the same problem!!! They gave me a phone number for World Pay which is:
08703661233 and pick option 2 then option 1. You will need the transaction ID that you are given when you order your certificate.
I ordered a certificate and checked my bank statement a couple of days later and found that they had taken TWO payments instead of ONE.
Just to let everyone know, I emailed ONS as you are told in the transaction email you are sent, with no response.
I phoned GRO who told me they have had a lot of calls with the same problem!!! They gave me a phone number for World Pay which is:
08703661233 and pick option 2 then option 1. You will need the transaction ID that you are given when you order your certificate.